If something isn’t working or you’re not sure how to do something, get in touch.
Check the FAQ first
Most questions are answered in the FAQ — plan differences, license activation, what to do when the scoreboard doesn’t render correctly.
It’s worth a look before you write in.
Before you contact us
If you’re reporting a bug, the following details will help us get to the bottom of it faster:
- Your WordPress version
- Your PHP version
- The theme you’re using
- Versions of SPOSCOR Core and the sport plugin
- Any error message you’re seeing
- The URL of the page where it happens
A screenshot usually explains more than a paragraph.
What to expect
Pro customers receive a reply within 48 hours on business days.
If you’re on the free version, please use the WordPress.org support forums — other users can chip in there too. The forums are public, so anything involving licenses or payments should come through the form below instead.
Support covers the SPOSCOR plugins themselves. General WordPress troubleshooting, theme customization, server configuration, and custom development fall outside what we can help with.
We reply in English, Japanese, or Spanish.
